Thank you for purchasing Actifend Subscription. We strive to help you get the most out of our service.
If you are not fully satisfied, you can request for a refund, as per the following terms:
- Refunds are processed upon cancellation of service.
- The amount and the manner of refund will depend on the date of cancellation - as described below.
- Any cancellation within the first 30 days of a subscription is eligible for full refund of the subscription fees.
- Any cancellation after 30 days of subscription will be for the prorated subscription fees, for the unused whole months of service, if any.
- Refund of taxes and other mandatory levies collected may be subject to applicable local and international laws. In some cases they are non-refundable either due to Government mandates or due to the impracticality of recovery.
- Refunds are NOT subject to any other conditions. However, in our effort to improve our service, we do ask you for the reasons of your cancellation.
Exception: Subscriptions purchased upon detection of an attack or breaches are not eligible for full refunds. (i.e., if you initiate a purchase after receiving an attack / breach warning or notification on your Actifend dashboard). This is applicable, even if the refund is requested within the 30 days time period from the date of purchase.